Hello all,
maybe you need infos how to get to Diegem (Cisco location) from Charleroi.
Here is how you can do it.
After you arrived to Charleroi, take the bus at Exit 4 (you can buy tickets online: http://www.brussels-city-shuttle.com/en#/)
The journey takes to Brussels-Midi cca. an hour. After that, catch a train. You can buy ticket online: http://www.belgianrail.be/en/Default.aspx
Here is the two stations name:
Bruxelles-Midi / Brussel-Zuid [NMBS/SNCB] - Diegem [NMBS/SNCB]
Br,
Ferenc