So I purchased the CCIE Data Center bundle over the memorial weekend, thinking that I have all the current resources I need to get started on the track. Come to find out that UCS Technology workbook was not deposited into the account, two emails to support and I am squared away. No sweat. Excellent support.
But the question comes that the workbooks deposited into the account was still the old format. Over the weekend, and still is, being advertised as the "New! CCIE Data Center Online Workbook: New Format: Online and Interactive" for only $399 is NOT what you get, It turns out that you are getting the "CCIE Data Center Technology Lab Online Workbook", which does not include the interactive portion (I guess?). Does the label not suggest that they are the same material but the workbook is with the new format? Support punted to sales, and sales just said 'sorry, not included'.
Pretty dumb if you ask me. Leave a message to this post if you agree with me. If I am the only one who were fooled by it, I guess it is just me. But as someone who were a total fan back when I got my number in 2008, and subsequently purchased Voice and Service Provider track for knowledge expansion, pretty dissapointed... :(